General terms and conditions of use of the agency's website

These terms and conditions govern the use of this website www.mareatrips.com (hereinafter, the website), a brand of the agency Marea Viajes, owned by Mr. JUAN LATORRE GUILLAN, Tax ID No. 33279655N, with address at C/ Zapateira, nº 71 Uxes-Arteixo 15690 La Coruña (hereinafter, the agency), to Internet users. Its use implies the user's full acceptance of the general terms and conditions, undertaking to act in accordance with the law.

Users who contract services through this website declare that they are of legal age (i.e., at least 18 years old).

The User is responsible for treating any passwords assigned by 'the agency' to access certain areas of the Website as confidential and appropriate, preventing access by unauthorized persons.

The User agrees to be responsible for the financial consequences arising from any use of this website, whether or not passwords are used, by the User or by third parties.

The User declares that all information provided by him/her when requested during use of the Website is true, complete, and accurate, and undertakes to keep it up to date.

PURCHASE OF PRODUCTS AND SERVICES THROUGH THE WEBSITE

From the agency's website, users have access to information about third-party products and services related to tourism and travel, and can make reservations and purchases for some of these products.

The sale of package tours and other tourist services through the Website will be carried out by 'the agency', whose legal details appear at the bottom of this document.

The reservation or purchase of products and services is subject to the specific terms and conditions established by the suppliers and/or organizers of such package tours in each case. The User agrees to accept and comply with the terms and conditions of purchase established by the suppliers and/or organizers of such products and/or services, including, but not limited to, the payment of any amounts accrued and compliance with any rules and restrictions regarding the availability of rates, products, or services.

The preparation and updating of information on offers, products or services, prices, routes, distances, characteristics, and any other relevant data and information about them offered through the Website and bearing the supplier's seal on the offer poster is the responsibility of the respective suppliers and/or organizers of the package tours, without 'the agency' being responsible for the maintenance, review, supervision, or updating of said information, nor having the possibility of verifying the veracity, updating, accuracy, or completeness of said information.

Suppliers, within the scope of their obligations, shall be liable to the User for compliance with the obligations arising from current regulations and the terms and conditions of sale of each of the products and package tours contracted, without the agency assuming any obligation or liability whatsoever in respect of those products or services that it does not provide directly.

In the event that the agency applies discounts (excluding supplements, fees, and taxes), these will be refundable once the reservation has been made (to the account provided by the user), provided that the reservation is made directly on the website.

RETURNS AND CANCELLATIONS

Trips and activities are contracted with different suppliers and service wholesalers, so the refund conditions will be governed by the package travel contract signed in each case. At the time of contracting the service, the terms, if applicable, for the total or partial refund of the amount paid in the event of early cancellation by the customer will be indicated. The suppliers, within the scope of their obligations, shall be liable to the User for compliance with the obligations arising from the regulations in force and the terms and conditions of sale of each of the products and package tours contracted, without the agency assuming any obligation or liability with respect to those products or services that it does not provide directly.

With regard to products purchased through the online store, the requirements are as follows:

1.- Acceptable reasons for returning products:

– That the item delivered does not correspond to the order placed.

– If for any reason the delivery time for your order exceeds the established time frame, we will contact you to inform you of the approximate date of shipment. However, if the delay is such that you are no longer interested in purchasing the order, we recommend that you do not accept the package. This will save you the return shipping costs.

2.- Condition of items for return acceptance:

– For an order return to be accepted, it must be sealed, in its original packaging, and in perfect condition.

3.- Procedure established for returning products:

– If the product needs to be returned, you must contact us via our website, by email at info@mareatrips.com, indicating the order number and the reasons for the return.
– After providing this information, you can send the item to the address provided. Once we have verified that the merchandise is in good condition, we will proceed to refund your purchase.
– The costs associated with returns or exchanges (mainly shipping costs) will be borne by the customer.

4.- Maximum period established for returns:

– A maximum period of 14 calendar days from the delivery of the order is established. After this period, no returns will be accepted.

COPYRIGHT, TRADEMARKS, SOFTWARE

All content on the agency's website (including, but not limited to, text, graphics, logos, button icons, images, audio files, and software) is the property of the agency or its content providers and is protected by national and international industrial and intellectual property laws. The compilation (understood as the collection, arrangement, and assembly) of all content on the Agency's website is the exclusive property of the Agency and is protected by law.

All software used on the website of 'the agency' or its software providers is protected by national and international industrial and intellectual property laws.

Any other use of the content of this website is strictly prohibited, including the reproduction, modification, distribution, transmission, subsequent publication, display, or representation of all or part of it.

USE OF THE WEBSITE

This website is solely and exclusively for the personal use of Users. Its modification, reproduction, duplication, copying, distribution, sale, resale, and other forms of exploitation for commercial or non-commercial purposes are prohibited. You agree not to use this website for illegal or prohibited purposes.

In particular, the Website User agrees that they will only use the Website for themselves and that the products or services purchased through the Website will be for their own use or consumption or that of persons on whose behalf they are legally authorized to act. The User will not resell products or services purchased through the Website to other persons.

DISCLAIMER

The agency offers this website as is, and it may contain inaccuracies or errors. The agency makes no warranties of any kind regarding the functioning of the website, the information, content, software, materials, or products included therein.

Links to other websites may be included on the website over which the agency has no control and for whose content it is not responsible.

The inclusion of links to other websites does not imply that the agency promotes, endorses, guarantees, or recommends those websites. The links included on the agency's website are provided solely for informational purposes, without any assessment of the content, owners, or services or products offered on those websites.

To the extent permitted by applicable law, the agency is exempt from any warranty, including, but not limited to, the warranty of merchantability and fitness for a particular purpose. The agency shall not be liable for any damages of any kind that may arise from the use of this website, including direct and indirect damages.

The agency assumes no responsibility for the lack of veracity, updating, and accuracy of data or information about offers, products, and/or services, prices, routes, distances, characteristics, and other relevant data and information about the products and services offered on the website by suppliers and/or organizers of package tours.

Likewise, the agency disclaims any liability arising from the breach or defective fulfillment by suppliers and/or organizers of package tours of the obligations arising from current regulations and the terms and conditions of sale of each of the products and services or package tours contracted through the Website.

The agency declines all responsibility for the user's failure to take out cancellation insurance.

If, due to force majeure, deficiencies arise in the reservations, confirmations, and/or execution of any trip or service contracted through the website, due to circumstances that are unforeseeable or cannot be resolved by the agency, or if it is impossible to fulfill any of the agreed-upon services, the customer waives the right to file any type of claim against the agency for such deficiencies or non-compliance, unless the agency's lack of professional diligence is proven.

APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions, as well as any relationship between the User and the agency, shall be governed by Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws. Failure to comply with all or any of these conditions will result in the termination of the contractual relationship. Both parties, expressly waiving any other jurisdiction that may apply, submit to the exclusive jurisdiction and competence of the Courts and Tribunals of La Coruña.

The agency reserves the right to make changes at any time to the Website, as well as to these General Terms and Conditions.

JUAN LATORRE GUILLAN
33279655N
C/ Zapateira, nº 71 Uxes-Arteixo 15690 La Coruña
Tel. 661604242